Shipping and Return

Shipping Policy

UPS does not ship to P.O. Boxes – orders with a P.O. Box will be invoiced for additional charges & shipped USPS Priority. Hawaii & Alaska will ship UPS at one flat rate calculated at checkout.
Orders under 5lbs will be shipped USPS First Class or Priority.
Devine Builds is not responsible for delays. Devine Builds is not responsible for lost or damaged packages. Questions in regards or for information pertaining to your order after it has shipped please call UPS or USPS.

Turnaround Time

Board orders will start upon payment in full. We acclimate, cut, place each wood. Sealing it with a natural food grade coconut oil. While boards may be replicated, no two are the same.

We try to give estimated lead times but we ask that you please understand that if your board at any point acclimated poorly meaning cracks form, movement in the wood or any structurally unsound or aesthetically unpleasing defects are found we will rebuild this could delay beyond our original estimated lead time. We are currently estimating 5 weeks for order to be completed & shipped. This is not our goal as we want to take as many orders as possible but we pride ourselves on our quality builds that we make one at a time.

At times, we can offer rush fee options email us for pricing and availability.
For international rates, please email us.

Refund and Returns Policy

Due to each board being customized, we do not accept returns but we will do everything in our power to ensure you are happy with your investment in our boards! We do care greatly about your satisfaction – please email us at info@devinebuilds.com with any questions, praises or concerns.

We include care instructions with your block. You will need oil to care for it properly. We will refund your shipping if you purchase your oil at the time of the block purchase as well!

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